Grievances

We recognize that as a service organization, working with hundreds of patients every day, that not all interactions may go as we would hope. It is vitally important to us that, should you have an experience in one of our dental offices that does not meet your expectations, you let us know. We try to make it is easy as possible for you to inform us of any grievances you may have. Simply call 1-877-344-2538 at any time, day or night, and leave a voicemail message as to your concern. You will receive a call back from our Quality Assurance Coordinator within 1-2 business days of your message. We will make every reasonable effort to resolve your concerns, and we appreciate any feedback that can assist us in improving our services overall.

Should you have grievances regarding the amount of service that was paid for under your dental insurance, we ask that you contact your insurance plan directly.

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We are dedicated to giving each of our patients the healthy smile they deserve!

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